Privacy Policy

The Order Tracking App ("App") helps merchants provide customers with real-time order status and delivery tracking information for stores powered by Shopify. This Privacy Policy explains how information is collected, used, and protected when you install or use the App.

Information We Collect

Information from Your Shopify Store

When you install the App, we access certain information from your Shopify store through Shopify APIs. This access is limited to the permissions you approve during installation and is required for the App to function.

Examples of data we may access include:

We do not access or store payment information such as credit card details.

Information from Your Customers

Customers may enter their order number and email address to retrieve tracking details. This information is used only to fetch order data from Shopify and is not stored permanently on our servers.

How We Use Your Information

We do not sell, rent, or use your data for advertising purposes.

Sharing Your Information

We do not share your information with third parties except in the following situations:

Data Retention

We retain store-related data only as long as necessary to provide the App services. When you uninstall the App, all associated data is deleted within a reasonable period unless retention is required by law.

Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, or misuse.

Your Rights

Depending on your location, you may have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us using the details below.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements. Updates will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: contact@gsptechnologies.com

Last updated: April 2026